Welcome to CoinKart by Silver Store. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. Orders and Cancellations
– Once an order is placed, it cannot be canceled under any circumstances.
– Ensure all details are correct before confirming your order.
2. Returns, Refunds and Exchanges
– We follow a strict no-return and no-exchange policy.
– Please review product details carefully before making a purchase. We will refund the money only if we are not able to fulfill your order and if your location remains undeliverable. Refunds will be processed with 24 hours once we are aware that the order cannot be fulfilled. Refund will take upto 3-5 working days to reflect back in your account.
3. Buyback Policy
– Buyback is applicable as per the company’s policy and is subject to the prevailing rates on the date of sale.
– Customers must provide the original purchase invoice for buyback transactions.
4. Wrong or Damaged Product Claims
– If you receive the wrong product, you must submit a clear unboxing video as proof to register a claim.
– Claims without video proof will not be entertained.
– Any such claims must be reported within 24 hours of delivery.
5. Pricing and Payments
– Prices are subject to market fluctuations and can change without prior notice.
– All payments must be made through the payment methods available on our platform.
6. Shipping and Delivery
– We strive to ensure timely delivery; however, delays due to unforeseen circumstances (such as logistics issues or natural calamities) are beyond our control.
– Risk and responsibility for the product transfer to the customer once the order is dispatched.